FAQ

Free parking is available on four levels – some of which are covered: in front of the main building, in the central courtyard behind the main building, in the guest house and in the Jana-Maria annexe. Car parking cannot be pre-booked! Disabled parking is available behind the main building.

A 24 hour charging station is available for guests with electric cars. Guests in possession of a charging card have access to stress-free electric car charging at any time.
Please note that this parking space may only be occupied during the charging process and must be vacated as soon as this is complete. Many thanks for your understanding.

Monday - Friday 07:00-20:30

Saturday 08:00 - 20:30
Sundays & holidays 08:00-14:00

Check-in from16:00
Check-out Monday to Friday 10:00. For late risers until 11:00.
Saturdays/Sundays & holidays until 11:00. For late risers until 12:00 at the latest.

You can park your car right in front of the hotel or drive around to our two-level car park at the back of the building. We also have carports. Our guests will find an adequate supply of parking spaces available – free of charge! Parking spaces cannot be booked in advance.

Guests can settle their hotel bill when checking in or checking out using a bank debit card, credit card (Mastercard or Visa) or cash. Bills can also be paid by bank transfer before arrival – please advise us in advance. Please let us know your credit card number and its expiry date to guarantee your booking.       

Please note the opening hours on the homepage!

Our conditions of cancellation apply 3 days before the planned arrival date.  
In high season they apply 1 month before the planned arrival date. Conditions of cancellation may be found on your booking confirmation.

Our generous boutique style breakfast is available daily.
Monday to Friday 07:00-10:00
Saturdays, Sundays & holidays 07:30-10:00

external guests on request

We are happy to arrange the hire of both e-bikes and regular bicycles/city bikes. If you intend to hit the town on one of our great bikes, please let us know in advance, to ensure availability. E-bike per day EUR 29.--  City bike per day EUR 10.--

You can leave your bicycle or ski equipment in our bike/ski room in complete safety. We advise you to lock your bicycle, just to be on the safe side.

The railway station is approx. 2 km or 20-25 minutes’ walk from the hotel. The "Haselstauden" halt is located in the immediate vicinity of the hotel, approx. 5-10 minutes’ walk away.
There is also a city and regional bus service which stops right outside the hotel, and this will take you right into the centre of Dornbirn!

Bath robes are available in various sizes. If the one in your room is too small, just let reception know. We will be happy to supply a robe of the appropriate size.

Access to our SkyRelax wellness and fitness complex is restricted to guests aged 18 and over. We are happy for your child to accompany you under your own personal supervision. However, silence must be observed at all times, and the hotel will accept no responsibility.

Dogs (but no other pets) are accepted, but only when booked in advance. You are requested not to leave your four-legged friend alone in the hotel room. Charge € 25.- per night.
Since pets are not allowed in all categories of room, we request you give us advance notification.

Yes. Our fitness room is open
Monday to Friday 07:00-20:30
Saturday 08:00 - 20:30
Sundays and holidays 08:00 - 14:00
Fitness training equipment available: bike, treadmill, stepper, rowing machine, weight bench, slim beam and yoga mats with work-out programmes.

Use of the fitness of your own risk!

Our SkyRelax complex offers a panorama sauna, steam bath, coloured infrared loungers, two infrared chairs, two relaxation rooms and two sun decks! From our 3^rd floor you can also enjoy a wonderful view out over the town to the mountains of Switzerland.

In the suburb of Haselstauden IV, in the immediate vicinity of the hotel, you will find a pharmacy, bank, mini-market, baker and hairdresser. Shopping is also possible in the town centre, which can be easily accessed by public transport.

Gift vouchers for a variety of occasions may be purchased by email from our website.  We will send your vouchers as PDF documents by email or, if you prefer, they can also be sent by post.  
During the relevant opening hours attractively packaged gift vouchers may also be purchased from the hotel reception.

Where possible non-resident guests are very welcome. Pre-booking is requested!
You need bring nothing with you but yourself and a sunny smile! We provide spa bags.

Monday to Saturday 15:00 - 21:00

Sundays 12:00 - 14:00

use of the wellness on your own risk!

If you would like to check in earlier than usual please let us know by email or telephone, so that we can have your room ready where possible. Of course you can enjoy our great boutique style breakfast on your arrival day. Once again we would ask you to let us know when you arrive.

Please note our opening hours on our homepage!

Our SkyRelax rooftop complex, offering both indoor and outdoor relaxation, opens at 12:00.
The panorama sauna and the steam bath are switched on at15:00!

hotel guests
Monday to Saturday 15:00 - 21:00 
Sundays & holidays 12:00-1 8:00

external guests on request

Monday to Saturday 15:00 - 21:00 
Sundays & holidays 12:00 -14:00

use of the wellness on your own risk!

Monday to Wednesday & Friday + Saturday we open at 16:00.
Hot food is available until 21:00. Our restaurant closes at 22:30.
On Thursdays and Sundays our restaurant team enjoys a well-earned day off!

Our reception team is happy to help with restaurant recommendations, or you can find further information yourself on our website under the heading “opening hours – time out”. Please book tables in advance before setting out.

In the outdoor area no table reservations are taken, either for breakfast or dinner. It’s a case of  “first come, first served.”

Our private lounge is a place to meet. This lounge, with its fireplace, is available to our hotel guests 24/7 – to work, meet friends, read, relax or just to sit and enjoy a drink. Our private lounge offers a discerning selection of drinks and nibbles with price list.  

 

The restaurant takes a well-earned break on Thursdays, Sundays and holidays

To enable us to comply with your dietary requirements, please give details of any food allergies to our service team or let us know at the time of booking.

Yes, any current special offers may be found under “rooms.suites”.

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